If your BetRivers casino app or sportsbook app is not working, sometimes, you need to do more than just an update.
The BetRivers Android casino app and iPhone casino app are our go-to mobile casino in PA. Owned by Rush Street Interactive, the platform has grown into a strong sport and casino site. It has a great choice of games, some excellent bonuses and promos, the excellent irush rewards program and quick payouts. The only downside to the app is that it crashes and doesn’t work properly 100% of the time.
The rivers casino app is both a mobile casino and a sportsbook in one platform and is very popular with players in PA & MI but we have heard growing complaints of players having problems opening up the app and using it. So we went on the hunt to track down what issues players were having and what could be done to fix them.
The BetRivers sportsbook is not a special case when it comes to experiencing issues. Every betting app and online sportsbook is likely to have bugs or downtime occasionally. However, whether you are using the online casino platform or wagering on online sports, it is very frustrating when something goes wrong.
Sometimes services just go down and there is nothing you can do until they are fixed. Other times there is something you can do on your smartphone to get you back playing. When an operator’s casino app is down and you fancy a game of Blackjack or a game on your favorite slot, it’s annoying. Sure we all have our favorite casino, but there is no harm in playing at 2 or 3 casinos. In fact, quite the opposite. You can play at multiple mobile and online casinos and claim more deposits, more bonuses, access a wider choice of games, and have more options if the service is down.
Besides BetRivers casino, you can also check out DraftKings Casino with a $50 free play and also BetMGM Casino with a $25 free play!
Common BetRivers Casino & Sportsbook app issues
Apps crashing, freezing, and running slow is now a way of life. It could be the Caesars sportsbook or the FanDuel sportsbook, but if you play enough, you will likely encounter some issues. We have got used to opening up our smartphone, tapping the app icon only for the app to not load, freeze or crash and close on us. App developers try to avoid these problems from happening in the first place, but as they get more features and become more complex in what they do, naturally, they have more problems. Even the best apps crash (Facebook is notoriously bad, Google Maps, Tinder, etc).
So what are some issues with the app and what can you do to fix them? Let’s take a look
BetRivers app download
Before you can play at the Rivers online mobile casino, you need to download the app. Google Play does now allow iGaming (sports betting, poker & Casino) apps in the app store but not all operators have released them via Google Play yet. Some have but not all versions. So, to download the app if it is not in Google Play, get it direct at betrivers.com. Don’t worry, Betrivers is completely legit and you can safely download the app directly from their site. Android devices as standard are only set up to download apps from the Play Store. The beauty of Android is you can download apps from other sources, and other app stores.
What you need is the BetRivers APK. Go to betrivers.com and scroll to the bottom of the page. Select Get on Android. Press OK to install the BetRivers.PA.APK. Download the APK, press open, then install. Let the files install on your device, then open. You can download the APK directly on this link also.
Apple users can download the app from the iTunes app store, just make sure you select the right state app. Once downloaded you can use your BetRivers promo code to claim the welcome bonus on the BetRivers sports or casino platform.
BetRivers legal states
Mobile casino gaming is not allowed in all states in the US. Sports betting is slowly being rolled out across the US and more states now allow betting than they allow real money casino gaming. You can use the BetRives casino in Pennsylvania and Michigan. If you are in NJ, you will need to download and register on the PlaySugar House casino app (same app, same platform, different brand for NJ). If you are in WV, BetRivers is not live in the state yet, but you can check here to see which WV Mobile casinos are available.
The sportsbook is available in AZ, CO, IL, IN, IA, LA, MI, NY, PA, & VA. If you want to bet in a state that isn’t available with Rivers sportsbook, try DraftKings sportsbook at sportsbook.draftkings.com, or BetMGM at betmgm.com – both of which now operate in most states that allow online and mobile sports betting.
Full list of states with the Bet Rives sports betting app:
- BetRivers sportsbook Illinois
- BetRivers New York
- BetRivers Ontario
- BetRivers Michigan
- BetRives Pennsylvania
- BetRivers Colorado
- BetRivers Arizona
- BetRivers Indiana
- BetRivers Louisiana
- BetRivers Virginia
BetRivers geolocation failed
Geolocation is used by all legal US online casinos and sportsbooks to make sure you are in a legal casino & betting state. Whether you are wagering on BetRivers Illinois, BetRivers NY or BetRivers PA, each state has its own rules. State regulations require operators to do this when you first connect to the casino, and occasionally during gameplay. If you are in a legal state and seeing the player location check unable to verify location error message, you are probably wondering why this is happening. We have an awesome article on fixing mobile geolocation problems that you can read to fix the issue. If your iPhone has been jailbroken, you will struggle with BetRivers geolocation settings.
Casino or sportsbook app crashing
If your BetRivers app keeps crashing, it’s normally easy to fix. The reason this happens is you are using an older version of the app, or you are using too much processing memory on your iPhone or mobile device. Clear the open apps on your iPhone or mobile and then launch the app again. If it crashes again, try to restart your phone. If the problem is still there, uninstall and then download the most up-to-date version of the app from betrivers.com.
Problems logging in
Sometimes the app works fine, you just can’t get past the log in screen. This can be because BetRivers is down and having technical issues. It can also be an account related issue. Your account may be blocked or you have the wrong login credentials. This can happen if you have tried to use the app in a state they are not licensed, have sent in dodgy documents, or have requested to have your account closed down.
The best thing to do is to do a password reset. Press Log in, then select reset password. Enter your email and then on the email you get, click the reset password option. If you don’t get the email or this doesn’t work, reach out to the BetRivers support team on the support tab on the main menu at the bottom of the screen.
Using a VPN with BetRivers
All legal US casinos and sportsbooks block access using a VPN, and BetRivers is no exception. You may be able to trick or spoof a casino to think you are in a legal state, you may even make it as far as signing up, but try and place a wager or play a game using a VPN (a virtual private network) or using a proxy and you will be stopped. If you somehow manage to successfully play using a VPN and are caught, your account will be suspended.
Sportsbooks and casino operators are under very tight state laws to prevent people from outside the state from using the platforms. Legally, they are not allowed to accept bets, or players from out of state and ban those using a VPN.
Good WiFi signal or 4g/5g coverage
Having an internet connection problem is common. In order to be able to play, you need to have a good signal on your cell. Make sure you have a strong wifi signal, or if you are not connected to wifi, make sure you have a good mobile signal. Sometimes your smartphone can say your signal is fine, but when you come to browse the net or use an app, you get nowhere, so check your coverage.
Network Error – BetRivers Down
Problems using the app and casino may not be unique to your mobile. BetRivers may be down across the board causing the app, mobile, and regular desktop casino and sportsbook site to not function. Sever issues, overloading, and spikes in traffic can all cause an operator to go down. You can check the status of service on the Twitter feed @BetRivers
Is the mobile site functioning?
If the Rivers casino app for Android and iPhone is down and not working, you can always try and play on the mobile site. Apps generally run on different servers and software to regular mobile sites, so the app may be down, but the mobile site can be working just fine. Try for yourself at betrivers.com.
Latest app version
Apps get regular updates, women even get them every few weeks. Performance tweaks, security enhancements, new games, and features all lead to an update to an app. If you haven’t updated your Rivers app in a while, make sure you are running the latest and most stable version of the application.
Look at an alternative casino provider
Sometimes, we just need to admit defeat and accept that service goes down. When this happens and you still want to play, the best thing to do is use an alternative.
BetRiver casino is an excellent betting option most of the time, but we can also recommend any of these casinos below.
NJ, MI PA, & WV – BetMGM Casino – $25 free play & $1,000 bonus > casino.betmgm.com
NJ & PA – Borgata Casino – $20 free play & $1,000 bonus > borgataonline.com
MI & NJ – Golden Nugget Casino – 200 Free Spins & $1,000 bonus > casino.goldennuggetcasino.com
Is your BetRivers app running slow?
If your sportsbook or casino app from BetRivers is running slow, don’t fret, you are not the only one this is happening to. The casino and book is one of the most popular legal US operators and gets a huge amount of players and bettors going to the site and app, especially during big events (Super Bowl anybody). When this happens, the app can run slow and make you feel like you’re actually going backward.
When the app runs slow, sign out and close the app. Open the app up again and see if it still runs slow. You may need to uninstall the app, then download the latest version. Every time a new version is released, it gets quicker and quicker (in theory……).
You also need to make sure your mobile signal or wifi is not slow which can cause the problem. Close all your apps so that other apps aren’t hogging the phone’s processor. After you have done all that, you should be good to play.
